Driver support

Talk to the Riders team. Real people, fast answers.

Questions about a payout, a trip, your documents or your account? Send us a message and a member of our driver team will reply here.

  • < 3 minAverage first reply
  • 7 daysA week, 8am – 12am
  • AR / ENArabic & English

Riders Driver Team

Usually replies in a few minutes

👋 Hi! Tell us who you are so we can pull up your account.

What do you need help with?

By starting a chat you agree to our driver terms and privacy policy.

How it works

  1. 1

    Tell us who you are

    Use the phone number linked to your Riders driver account so we can find you right away.

  2. 2

    Describe the issue

    Add trip details, dates or a screenshot. The more we know, the faster we can fix it.

  3. 3

    Get it sorted

    A team member replies in this chat. Leave the page and come back later, your conversation will still be here.